Solution Engineer (m/f/x)

Permanent employee, Full-time · Nürnberg

Your Contribution

As a Solution Engineer at ITONICS, you will play a pivotal role in connecting our groundbreaking innovation management software with our valued clients. You work hand-in-hand with internal revenue teams, ensuring a deep grasp of technical requirements and crafting personalized prototypes and proof-of-concept solutions. Your expertise in ITONICS software empowers you to guide both internal and external stakeholders, providing comprehensive insights and shaping product enhancements. From scoping solutions to overseeing implementation, you play a pivotal role in forging lasting relationships with clients, ensuring a smooth onboarding process, and continuous adaptation throughout their journey with our solutions.

Your Day-to-Day Tasks
  • Engage and liaise with prospective clients online as well as offline and own the presales and implementation process.

  • Build and develop client facing prototypes using the ITONICS software solutions.

  • Interact and collaborate with all customer facing teams internally.

  • Act as a central hub between the product development team and the customer facing teams.

  • Be the go-to person for any technical or product related questions.

  • Support the revenue teams in RFPs as the product and technical expert.

  • Client relationship building is a key component of your work.

Your Skills & Qualifications
  • Bachelor/Masters Degree or equivalent professional training/experience in business information technology, engineering & computer science related fields.

  • Previous experience as a solution engineer or a technical customer facing role in a SaaS environment is of advantage.

  • English (C1) and German (C1) language skills to support a global customer base and work in a team spread across multiple countries.

  • Technical proficiency / knowledge of information technologies. An understanding of web technologies and enterprise software solutions in a SaaS environment is an advantage. Experience of designing, building or configuring web-based applications is a strong plus.

  • Strong analytical skills to effectively understand complex business and technical requirements in order to formulate practical solutions.

  • Ability to deliver effective demonstrations and presentations to showcase solutions that meet customer requirements and add value.

  • Strong verbal and written communication skills, with the flexibility and adaptability to communicate effectively with a variety of stakeholders ranging from middle to senior management.

  • Internal and external relationship building skills. This includes developing and maintaining positive working relationships with customers to ensure long term success. The ability to work closely with both customer facing teams and technical engineering teams within the organisation is essential.

  • Strong sales acumen and the ability to help develop effective sales strategies.

  • The ability to self-organise and take ownership of projects within the scope of your role.

Why us?
  • Great compensation and bonus scheme

  • Unique opportunity to work with the most desired and innovative companies on the globe

  • Juicy benefits like workation, (mental) health support, development budget, offsite events, and much more

  • A hybrid working model with flexible working hours

  • Invest in your personal growth (clear, transparent, unique career opportunities, mentorships, etc.)

  • Equipment of your choice & state of the art tech stack

  • Multicultural, diverse group of brilliant minds working to empower everybody to innovate

About us

ITONICS is a leading SaaS provider of systematic innovation management:  The World's leading Innovation OS.

Our data-driven innovation software platform helps organizations around the globe to identify emerging technologies, trends, and market potentials and translate them into powerful growth strategies.

With more than 150 experts worldwide, we support innovation leaders such as adidas, Johnson & Johnson, Toyota, Mondelez, Siemens, and KPMG.

Your application!
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