Your Contribution
Are you ready to dive into the dynamic world of innovation management? We're seeking a proactive and enthusiastic working student to join our team in Nuremberg. As a vital part of our customer success department, you'll play a pivotal role in nurturing client relationships, optimizing operations, and championing innovation within organizations.
- Gain experience in operating innovation management and innovation management software
- Support the customer success team to drive innovation, both during the onboarding of new clients and in nurturing the growth of our existing customer base
- Collaborate with team members to identify areas for improvement in customer experience and implement solutions and other stakeholders to ensure productive operations
- Support in monitoring customer usage and engagement metrics to proactively maximize customer satisfaction
- Engage with customers to provide assistance, answer questions, and gather feedback